How we work

Time-zone overlap and communication

Distributed delivery fails on communication far more often than on capability. Overlap hours, reporting cadence and escalation paths are agreed in writing before an engagement starts.

Regional coverage

RegionBenchLocal working hours (UTC)Working languagesOnsite dispatch
Europe1,85007:00 – 16:00English, German, Polish, RomanianNext business day
Middle East74005:00 – 14:00English, Arabic, Hindi, UrduSame day, metropolitan areas
Central Asia62003:00 – 12:00English, Russian, Kazakh, UzbekNext business day
Asia1,40002:30 – 11:30English, Hindi, Tagalog, MandarinSame day, metropolitan areas
Americas59013:00 – 22:00English, Spanish, Portuguese2 business days

Working hours shown are typical local business hours expressed in UTC. Shifted hours are available by agreement and are reflected in the rate.

Overlap

Guaranteed overlap hours

Every engagement specifies a minimum daily overlap with your team's core hours. Four hours is our standard commitment; more is available where the work requires close collaboration.

Standard overlap

Four hours minimum with your core working day, every business day. Sufficient for stand-ups, reviews, pairing on blockers and same-day decisions.

Extended overlap

Six or more hours where engineers work shifted local hours. Used for close pairing, incident-heavy work and early-stage product build.

Follow-the-sun

Continuous coverage across three shifts with two hours of live overlap at each boundary, so handovers are conversations rather than documents.

Communication commitments

These are written into the engagement, not left to individual working style.

Daily
Engineers attend your stand-up. Written status in your channel by end of their working day, covering progress, blockers and what is next.
Weekly
Written summary from the delivery lead: work completed, work in progress, risks, and anything needing a decision from you.
Monthly
Service review covering delivery against plan, service levels where applicable, team changes and forward capacity.
Escalation
A named delivery lead with a direct number. For contracted support, a 24/7 escalation path with a defined response time.
Language
Business-level English is a requirement for every placed engineer, assessed during the technical interview rather than self-declared.
Tools
We use your stack. Slack, Teams, Jira, Azure DevOps, Linear, ServiceNow and similar are all standard for us.

Tell us your core hours and we will tell you which regions fit.

Coverage is a planning question, not a sales one. If a region is a poor fit for your working day, we will say so.